Terms of Service — Stream Cloud Media

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Stream Cloud Media, a brand operated by Securenet Systems ("Company," "we," "us," or "our"), located in Broward County, Florida.

By creating an account, accessing, or using the Stream Cloud Media platform and any related services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not create an account or use the Service.

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

To use the Service, you must:

Be at least eighteen (18) years of age, or the age of legal majority in your jurisdiction, whichever is greater
Have the legal authority to enter into a binding contract
Not be prohibited from using the Service under any applicable law
Provide accurate, current, and complete information during the registration process

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration

To access the Service, you must create an account by providing a valid email address and any other required information. You agree to:

Provide accurate, truthful, and complete registration information
Maintain and promptly update your account information to keep it current
Maintain the security and confidentiality of your login credentials
Immediately notify us of any unauthorized access to or use of your account
Accept full responsibility for all activity that occurs under your account

You may not share your account credentials with any third party, create multiple accounts for the same individual, or use another person's account without authorization. We reserve the right to suspend or terminate any account that we reasonably believe violates these Terms.

4. Free Trial

Stream Cloud Media offers a fourteen (14) day free trial period ("Free Trial") to new users. The Free Trial provides full access to all features of the Service, and no credit card or payment information is required to begin your Free Trial.

The following terms apply to the Free Trial:

Each individual or organization is entitled to one (1) Free Trial only
The Free Trial begins on the date you create your account and expires fourteen (14) calendar days later
You receive full, unrestricted access to all Service features during the Free Trial period
At the conclusion of the Free Trial, you must subscribe to a paid plan to continue using the Service
If you do not subscribe to a paid plan before the Free Trial expires, your account will be automatically inactivated
Inactivated accounts and all associated data, including but not limited to video content, archives, player configurations, and account settings, will be permanently deleted thirty (30) calendar days after inactivation
Once data is deleted, it cannot be recovered under any circumstances

We reserve the right to modify, limit, or discontinue the Free Trial offer at any time without prior notice. Abuse of the Free Trial, including but not limited to creating multiple accounts to obtain additional Free Trials, is strictly prohibited and may result in immediate termination of all associated accounts.

5. Subscription and Billing

After the Free Trial period, continued access to the Service requires a paid subscription. By subscribing, you agree to the following billing terms:

5.1 Billing Cycle

Subscriptions are billed on a recurring monthly basis. Your billing cycle begins on the date you subscribe to a paid plan, and you will be charged on the same date each subsequent month ("Billing Date"). If your Billing Date falls on a day that does not exist in a given month (for example, the 31st), you will be billed on the last day of that month.

5.2 Payment Methods

You must provide a valid payment method to subscribe to the Service. You authorize us to charge your designated payment method for all fees incurred in connection with your subscription. You are responsible for keeping your payment information current and accurate.

5.3 Payment Failure

If we are unable to process your payment on your Billing Date, we will attempt to notify you and may reattempt the charge. If payment remains unsuccessful for seven (7) calendar days following the original Billing Date, your account will be suspended. During suspension:

You will lose access to the Service and all features, including live streaming capabilities
Your data, including video archives and account configurations, will be retained for a period of thirty (30) calendar days from the date of suspension
If payment is successfully processed within the thirty (30) day retention period, your account will be restored with all data intact
If payment is not received within thirty (30) calendar days of suspension, your account and all associated data will be permanently deleted and cannot be recovered

5.4 Price Changes

We reserve the right to change our subscription pricing at any time. Any price changes will be communicated to you at least thirty (30) days in advance of taking effect. Your continued use of the Service after a price change constitutes acceptance of the new pricing. If you do not agree to a price change, you may cancel your subscription before the new pricing takes effect.

5.5 Taxes

Subscription fees are exclusive of all applicable taxes, levies, and duties. You are responsible for paying all taxes associated with your use of the Service, excluding taxes based on our net income. If we are required to collect or pay taxes on your behalf, such taxes will be added to your invoice.

6. Cancellation and Refund Policy

6.1 Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting our support team. Upon cancellation:

Your cancellation will take effect at the end of your current paid billing period
You will retain full access to the Service and all features until the end of the period you have already paid for
No further charges will be applied to your payment method after cancellation
After your paid period expires, your account will be inactivated and your data will be retained for thirty (30) calendar days before permanent deletion

6.2 No Refunds

All payments are final and non-refundable. Stream Cloud Media does not provide refunds or credits for any partial subscription periods, unused features, or account downtime, except where required by applicable law. By subscribing, you acknowledge and agree to this no-refund policy.

6.3 Reactivation

If you wish to reactivate your account after cancellation but before the thirty (30) day data retention period expires, you may do so by subscribing to a new paid plan. Your existing data will be restored upon reactivation. After the thirty (30) day retention period, all data is permanently deleted and a new account must be created.

7. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in compliance with these Terms and all applicable federal, state, and local laws and regulations. You may not use the Service to:

Stream, upload, store, or distribute content that is illegal, obscene, defamatory, threatening, harassing, abusive, or otherwise objectionable
Stream, upload, or distribute content that infringes on any intellectual property rights, including copyrights, trademarks, patents, or trade secrets of any third party
Stream, upload, or distribute content that exploits minors in any way, including but not limited to child sexual abuse material (CSAM)
Promote or facilitate violence, terrorism, hate speech, or discrimination based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic
Distribute malware, viruses, or any other harmful or disruptive software
Engage in phishing, fraud, impersonation, or any deceptive practices
Attempt to gain unauthorized access to any part of the Service, other users' accounts, or any systems or networks connected to the Service
Interfere with, disrupt, or place an unreasonable burden on the Service or its underlying infrastructure
Use the Service to send unsolicited communications (spam) or for any unauthorized commercial solicitation
Circumvent, disable, or otherwise interfere with any security, access control, or technical protection features of the Service
Resell, sublicense, or redistribute the Service or access to the Service without our prior written consent
Use any automated means, including bots, scrapers, or crawlers, to access the Service or collect data from the Service

We reserve the right, but have no obligation, to monitor content streamed or uploaded through the Service. We may remove any content and suspend or terminate any account that we determine, in our sole discretion, violates this Acceptable Use Policy or these Terms, without prior notice and without any liability to you.

8. Content Ownership and Licensing

8.1 Your Content

You retain all ownership rights to the content you stream, upload, or store through the Service ("User Content"). By using the Service, you grant Stream Cloud Media a limited, non-exclusive, royalty-free, worldwide license to host, store, transmit, distribute, and display your User Content solely for the purpose of providing and operating the Service. This license terminates upon deletion of your User Content or termination of your account.

8.2 Content Responsibility

You are solely responsible for all User Content you create, stream, upload, or distribute through the Service. You represent and warrant that:

You own or have all necessary rights, licenses, and permissions to use and authorize the use of your User Content
Your User Content does not infringe upon or violate the intellectual property rights, privacy rights, or any other rights of any third party
Your User Content complies with all applicable laws and these Terms

8.3 Our Intellectual Property

The Service, including all software, design, text, graphics, logos, icons, and other materials (collectively, "Company Content"), is owned by or licensed to Stream Cloud Media and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Company Content or the Service without our prior written consent.

9. Copyright Infringement and DMCA

Stream Cloud Media respects the intellectual property rights of others and expects users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond to valid notices of copyright infringement.

If you believe that your copyrighted work has been used or streamed through our Service in a manner that constitutes copyright infringement, please submit a DMCA takedown notice to our designated copyright agent with the following information:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
Identification of the copyrighted work claimed to have been infringed
Identification of the infringing material and information sufficient to locate it on the Service
Your contact information, including address, telephone number, and email address
A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner

DMCA notices should be sent to: legal@streamcloudmedia.com

We reserve the right to terminate the accounts of repeat copyright infringers in our sole discretion.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and disclose your personal information. By using the Service, you consent to the practices described in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

11. Service Availability and Modifications

We strive to provide reliable, uninterrupted access to the Service. However, you acknowledge that:

The Service may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond our control
We do not guarantee uninterrupted, timely, secure, or error-free operation of the Service
We reserve the right to modify, update, or discontinue any features or aspects of the Service at any time, with or without notice
We will use commercially reasonable efforts to notify you of material changes that significantly impact your use of the Service

We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

12. Third-Party Services and Links

The Service may integrate with, link to, or rely upon third-party services, platforms, or websites. These third-party services are governed by their own terms and privacy policies. We are not responsible for the availability, content, accuracy, or practices of any third-party services. Your use of third-party services is at your own risk, and we disclaim all liability arising from or related to your interactions with third-party services.

13. Support

Customer support is provided through our ticket-based support system. While we strive to respond to all support requests in a timely manner, response times may vary depending on the nature and complexity of the issue. Support is provided on a commercially reasonable basis and does not constitute a guarantee of resolution for any specific issue or within any specific timeframe.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STREAM CLOUD MEDIA DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS
THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE
ANY ERRORS IN THE SERVICE WILL BE CORRECTED
THE SERVICE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS

YOU ACKNOWLEDGE THAT YOU USE THE SERVICE AT YOUR OWN RISK AND DISCRETION.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STREAM CLOUD MEDIA, ITS PARENT COMPANY (SECURENET SYSTEMS), AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

16. Indemnification

You agree to defend, indemnify, and hold harmless Stream Cloud Media, its parent company (Securenet Systems), affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Service
Your User Content
Your violation of these Terms
Your violation of any applicable law or regulation
Your infringement of any intellectual property or other rights of any third party
Any third-party claims related to content you stream, upload, or distribute through the Service

17. Termination

We reserve the right to suspend or terminate your account and access to the Service, in whole or in part, at any time, for any reason, including but not limited to:

Violation of these Terms or the Acceptable Use Policy
Failure to pay subscription fees when due
Suspected fraudulent, abusive, or illegal activity
Extended periods of account inactivity
Upon request by law enforcement or government agencies
Discontinuation of the Service or any part thereof

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6.2 (No Refunds), 8 (Content Ownership), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), and 19 (Governing Law).

18. Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, power failures, internet or telecommunications failures, cyberattacks, fire, flood, or labor disputes.

19. Governing Law and Dispute Resolution

19.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law principles.

19.2 Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration in Broward County, Florida, administered in accordance with the rules of the American Arbitration Association.

19.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

19.4 Jurisdiction

For any matters not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida, and waive any objections to venue in such courts.

20. General Provisions

20.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Stream Cloud Media regarding your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

20.3 Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision shall be effective only if made in writing and signed by us.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.

20.5 Notices

We may provide notices to you via email to the address associated with your account, through the Service interface, or by posting on our website. You are responsible for ensuring your contact information is current. Notices sent by email are deemed received on the date sent.

20.6 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

21. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Email: legal@streamcloudmedia.com
Mail: Stream Cloud Media (Securenet Systems)
[Street Address Placeholder]
Broward County, FL [ZIP]
United States